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Medicaid Communication Access Pilot initiative

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The Division of Services for the Deaf and Hard of Hearing (DSDHH) has partnered with the Division of Health Benefits to establish a pilot initiative for communication access services for patients (and companions) who have Medicaid and Health Choice.  The goal of this initiative is to improve communication access for individuals who are Deaf, Deaf Blind, and Hard of Hearing in approved healthcare settings. Through this initiative, healthcare providers can register to be reimbursed for communication access services such as American Sign Language (ASL) interpreters and Communication Access Real-time Translation (CART).  To learn more about this pilot service you can also view an ASL/captioned video introduction produced by DSDHH. Please reach out to the Medicaid Communication Access Coordinator at DSDHH.Medicaid.CommAccess@dhhs.nc.gov or (984) 884-1093 for additional information and/or questions.